Testimonials

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  • "I have owned a few Beemers over the years and have dealt with quite a few dealerships. In my opinion BMWNA should use Mathias BMW as "THE" example of how a dealership should be run. I purchased my 2011 R1200GS from Gene and was very happy with the price of the bike. When I recently returned for it's first service I again couldn't be happier. Jamie is an outstanding asset to their tech dept.and is very helpful. Though I do have a dealership about 20 mins away I have no problem riding over to Mathias for a purchase or service work. An outstanding dealership with outstanding people. Thanks guys, you are The BEST!"

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    Mark Gudalis - Monaca, PA
  • "Gene and Jamie you guys are the best. Bert and I could not thank you enough for all the time and patience you have had with us with our 1999 LT and for the call about the 2007LT. Watching Bert ride it home was a good feeling to know how much he likes this bike. Thank you so much Gene for everything. And Jamie if he puts wood screws in this one I will make him cry (promise). Thank you (love the shirt) Bert and Donna"

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    Bert And Donna Snyder - minerva, OH
  • "I've dealt with Gene for well over 12 years, and have had nothing but good experiences with his shop. Personally, Gene is a wealth of BMW information, which he's willing to share, and the guys in service (Jamie & Eric) are top-notch. I'm just one of Gene's many customers who ride 50-75-100 miles to and from his shop for parts and service (and sometimes to simply talk BMW talk with the staff and other riders who stop by). He and the others at Mathias BMW have helped make the BMW experience in particular, and motorcycling in general, the wonderful hobby is has been for me. Bob Hudson, Ohio"

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    Bob Gilligan - Hudson, OH
  • "Mathias has the best service and warranty work bar none. They either have the parts or can get them within a few days. If you have a warranty issue they will handle it on your behalf. Simply the best sales,service and customer service around."

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    Anonymous - Youngstown, OH
  • "I've been a service customer since my first '88 BMW, and a motorcycle customer since my '01 GS. All of my service is done here, from oil changes on up. Like some others, there are two dealers much closer to my home, but the 74 miles is never an issue. In over 18 years of service work, I've never had one bit of rework. That includes two accident rebuild/repairs at Mathias. Both times, they came in below estimate. I've slowed down on recommending Mathias service to other riders, since it was getting harder for ME to get a summer appointment. <grin> I've never been offered better prices on tires and service. I've never had a complaint. Mathias customers are pretty nice, too."

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    Jim Shaw - Hinckley, OH
  • "Mathias BMW is the only dealership I go to for service. They stand behind their work. These guys have been top notch for years and years. Thanks Gene !"

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    Mark Hoskey - Chesterville, OK
  • "found other dealers prices to high or service managers not willing to talk price over the phone, (come & get your service & regret the price later). Not so with Mathias. I was told pricing for a tire, battery, & all oils changed. Service tech even went above & behond to inspect the air filter, & thank God for that, found a mouse nest that would have cost many $$. A 90 mile ride for me, but well worth it. Thank you Mathias"

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    Anonymous - chagrin falls, OH
  • "This is a place, that I can be me and no one even minds. Ican say I have not ever felt like I was an outsider, or not welcome. I always enjoy going there, and have been for the past 36years. Gene has always done what ever it takes to help me keep on riding, or racing when I was in teens. THANK YOU GENE!! Rodney"

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    Rodney Griffin - Tallmadge, OH
  • "Gene and company have repaired my crashes (more than one) professionally each time. I have never felt cheated nor have I felt like an outsider. Took a cross-country trip summer 2008, stopped for service in Arizona and found I had a real seal leak. Price 2300.00 and two days. Called Jamie, advised problem, assured me I could complete the trip. Came back and the service was completed for less than half. Great group, honest, and friendly."

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    Rick Teter - Newark, OH
  • "The service was honest and the servicemen knew what they were doing. What more could you ask for? CW"

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    Carl White - Ashland, OH
  • "Gene and the gang have been servicing my bikes since 1985. I miss them terribly since I moved to AZ. I never doubt the quality of the deal for purchase of a bike or the service there after. If more dealerships were like Mathias the world would be a better place."

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    Philip Dimarzio - Tempe, AZ
  • "I live within 20 miles of two BMW dealers but usually ride 115 miles each way to New Philly for service. Mathias is what a motorcycle dealer should be like: Appropriate size, good selection, friendly people, user friendly and the service department is not located behind a locked door with an "employees only" sign."

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    Anonymous - Upper Arlington, OH
  • "Wow, what a bunch of great people. I rode in at 9:30 on a Monday morning with a broken RT that wouldn't charge. They got me up and running, including an oil change and alternator belt in no time. These guys are real professionals and know what their doing. I was so impressed with their operation and attitude that I'm trailering my CL down for some service work this week, even though I have a BMW dealer within 10 miles of my house. If you want quality service, friendly people, and reasonable pricing - you've gotta go to Mathias!"

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    Ron Dietrick - Kent, OH
  • "Great experiences all the way! Thanks Gene and crew!"

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    Mark Hawkins - Columbiana, OH
  • "Think I found a new dealer. I think I will be buying my next bike from Gene and the group at Mathias BMW. I had a roadside flat on the rear Gene got me in and back out in 30 minutes and the price was great!!!! And so was the service. A dealer 5 miles from where I broke down wanted to charge me full list for rear tire plus another $65 in mounting and disposal. Called Gene was $100 better so I made the 66 mile trip to Mathias. Thanks again"

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    Rich - Twinsburg, OH
  • "Brought my 1978 R100 in for a major service. The bike now performs beautifully and is a pleasure to ride. Repairs only took a few days. They even adjusted the carbs for me as a courtesy! Hope to purchase a new BMW from here soon."

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    Ian Sanderson - Canton, OH
  • "The owner & staff are exceptional people and provide outstanding service for the BMW motorcycle community"

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    John Weber - Dover, OH
  • "stopped in to browse the motorcycles and ended up purchasing a front tire good price and excellent service another customer was at the parts counter ordering and I was very impressed with the parts person's knowledge BMW motorcycles are what they specialize in and a very good job THANKS!"

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    Anonymous - tiffin, OH
  • "Friendly shop with great selection of new and used bikes.Alot of great accessories in stock too. Recently got new tires and a 36K service done on my RT. Couldn't be more pleased! Bike runs better than ever, and done very reasonably. Always feel welcome there...Thanks! Van"

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    Van Fidler - Sugarcreek, OH
  • "From the moment Jamie and helped me take my bike off the trailer to when Gene gave me my invoice that came in UNDER the quote these guys are the true meaning of professionals. I have never before walked away smiling after paying a bill but its impossible not to. The mechanics are knowledgeable and worked extra hard to have my bike ready on time. Gene's patience with all my questions and willingness to go the extra mile to accommodate my time frame was nothing more than exemplary. Not only did the guys get my bike running better than ever but the little extras like replacing missing screws and bolts and having the bike cleaned and ready to go are things you just don't experience anymore. This is not your average shop and I wouldn't hesitate to bring my bike or any of my friends bikes here again. Actually I don't think I would want to take my bike anywhere else. Thanks again guys and keep the rubber on the road."

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    Sean & Ksusha Blacklock - Toronto, ON
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